Mobile Response and Stabilization Services
When every moment counts - we come to you
First Alliance Healthcare of Ohio’s Mobile Response and Stabilization Services (MRSS) provide immediate, in-person crisis intervention for children, adolescents, and families. Available 24/7, we deliver rapid support during emotional or behavioral health emergencies — wherever you need us.
Who We Serve
Children, adolescents, and young adults up to age 21
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Families in crisis
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Caregivers and community members supporting a youth in distress
Inclusive & Accessible Care
Our services are provided without discrimination, respecting all races, religions, genders, abilities, sexual orientations, and backgrounds.
Our Mission
RAPID RESPONSE
COMPASSIONATE CARE
STABILIZED SOLUTIONS
MRSS is designed to de-escalate crises in the community, home, or school settings. Our licensed professionals and crisis-trained teams work collaboratively with families and support systems to restore safety, stabilize emotions, and create a pathway to ongoing recovery and wellness.
When to Call MRSS
MRSS responds to situations such as:
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Emotional distress or behavioral crises in children and youth
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Concerns about suicide risk or self-harm
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Aggressive or dangerous behaviors
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Sudden family stress or conflict
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Impact of trauma, abuse, or neglect
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Risk of hospitalization or out-of-home placement
Our Approach
Our Mobile Response Team uses trauma-informed, family-centered approaches to:
Assess Immediate Needs
Mental health evaluation, safety risk assessment, and care recommendations.
Stabilize the Situation
Provide therapeutic support to manage the immediate crisis.
Create a Crisis Safety Plan
Collaborative, person-centered plan to address warning signs, coping strategies, and resources.
Connect to Long-Term Support
Ensure a warm handoff to appropriate ongoing services, including therapy, case management, and community supports.
What to Expect
Initial Contact
Call our 24/7 line for immediate support.
Mobile Team Dispatch
Crisis responders arrive on-site within approximately 2 hours.
Stabilization & Planning
Develop an actionable Crisis Safety Plan and begin immediate de-escalation.
Follow-Up Care
Continued contact to ensure stability and successful connection to longer-term services.
Office Locations & Contact
While MRSS is a mobile service, our hubs ensure strong community presence:
Mayfield Heights:
5900 Landerbrook Drive, Suite 301
Lorain:
5315 Oberlin Avenue, Suite 2
Crisis Line: 216-255-1780
Get Help Now
If you or someone you know is experiencing a behavioral health crisis, do not wait.
Call us today — help is on the way.