Case Management & Care Coordination
"Your path to recovery starts with connection, support, and empowerment."
​At First Alliance Healthcare of Ohio, our Case Management & Care Coordination services — including Psychosocial Rehabilitation (PSR), Community Psychiatric Supportive Treatment (CPST), and Therapeutic Behavioral Services (TBS) — are designed to support individuals and families in navigating their recovery journey with compassionate, comprehensive care.
Our Approach
Our Case Management & Care Coordination Program provides person-centered, strengths-based services that link you to the support you need. From mental health and physical care to educational, vocational, and social resources — we work to ensure that you or your loved ones can live, work, and participate fully in the community.
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Our dedicated case managers are your single point of contact, responsible for:
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Mobilizing resources
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Navigating care systems
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Connecting with essential providers
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Advocating for your needs and rights
Our Philosophy
Through appropriate supports, everyone can reach their optimum level of wellness, self-management, and functional capacity.
What We Offer
Individualized Care Planning
Tailored plans based on personal strengths and self-defined goals.
Linkage to Community Resources
Tailored plans based on personal strengths and self-defined goals.
Advocacy and Support Networks
Empowering self-advocacy and fostering positive support systems.
Crisis Prevention & Intervention
Proactive, frequent check-ins to anticipate and resolve challenges.
Skills Development
Budgeting, meal planning, personal care, housekeeping, and more.
Cultural, Competent Services
Respectful, inclusive care for all individuals and families
Who We Serve
We provide services for:
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​Adults and minors with mental health or substance use disorders
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Individuals at risk for hospitalization or out-of-home placement
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Individuals with complex needs such as legal, health, or housing challenges
​No discrimination — services are provided regardless of race, age, gender, disability, sexual orientation, national origin, or prior history.
How It Works
Referral and Assessment
Self, family, healthcare provider, school, or community agency referrals accepted.
Assessment to identify needs and appropriate services.
Care Planning
Development of a comprehensive, individualized plan.
Ongoing Support
Monthly check-ins (at minimum) and as frequently as needed.
Progress Monitoring
Regular evaluations to adapt services and ensure goals are met.
Transition & Graduation
Services conclude when goals are achieved, or more appropriate care is identified.